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01- Yes, the
HydroFLOW unit simply clips to the pipe, is
plugged into the electric supply and is switched
on.
02- HydroFLOW does not
change the chemical composition of the water in
anyway; it works purely on a physical basis,
leaving the water completely
drinkable.
Essential minerals for healthy
drinking and good taste are retained in the
water.
03- Yes, although it
may be a gradual process, taking place over a
period of months. The way HydroFLOW increases
the solvicity of the water, means that limescale
already formed will gradually dissolve. However,
not all scale is limescale - some scale cannot
be dissolved and can only be removed by acid
cleaning. Once a system is cleaned it is less
likely to scale up again.
04- We recommend it is
placed on the cold feed to the heat exchanger.
On traditional gravity fed system, this would be
the down pipe between the cold water storage
tank and the hot water cylinder. On a mains
pressure system, this would be on the cold feed
just before it enters the heat exchanger.
05- The red light on
the unit is powered by the signal itself and can
be relied upon to indicate that the system is
being protected.
06- HydroFLOW units
contain solid state technology with no moving or
mechanical parts, manufactured to ISO9002.
Properly installed, HydroFLOW will give many
years of trouble free service.
07- Yes, the signal
transmits through the water in the cylinder and
the copper cylinder itself, via the heat
exchange coil into the water inside the central
heating system thereby protecting the boiler and
other components. With a combi system the signal
transmits throughout the combi boiler into the
central heating system.
08- Yes. HydroFLOW is
not dependent on water flow like other devices;
i.e. the water does not have to flow past the
unit in order to be treated. Rather than taking
the water to the treatment, we are taking the
treatment to the water. Our patented signal
transmits along conductive materials, e.g. water
or metal, and therefore throughout the whole
system (primary and secondary), protecting it 24
hours a day.
09- Yes, an
electricity supply is required to operate the
unit. To comply with EEC regulations the units
are supplied with a combined plug/transformer.
Alternatively, an inline power supply is
available. This should only be installed by a
qualified person in accordance with the latest
local wiring regulations.
10- Yes, the technology
ensures that the unique field is induced
longitudinally directly into the water and
propagates through the entire system regardless
of the type of pipework material.
11- No, the signal is a
long wave radio signal on a frequency of 120 -
140 kHz and conforms to European Directives.
12- No, we advise that
dishwashers be operated precisely as recommended
by the manufacturer.
13- Physical water
conditioners are not water softeners and
therefore do not provide chemically soft water.
However, since dissolved minerals and salts in
heated water are taken out of solution and
clustered by the physical water conditioner, the
hot water will become softer.
14- There is a
three-year no quibble, money back guarantee, so
you can install HydroFLOW with the utmost
confidence.
FAQ
